SumBlox

Support

Need a hand with SumBlox? We're a small studio and we read every message — here's how to reach us and answers to the questions we hear most.

Contact us: email [email protected] and we'll get back to you, usually within a couple of business days. Including your device model and iOS version helps us help you faster.

Common questions

How do I play?

Numbered blocks fall from the top — drop each one onto a stack to make a stack's value match the TARGET shown up top. When a stack matches, it scores, clears, and the next level begins. Use the + − × ÷ buttons to change the falling block's operation, and tap special blocks above the line for boosts. Just keep every stack below the dotted kill line — if one grows past it, the run ends. Tap How To Play on the main menu for the full in-game guide.

How do I remove ads?

Tap Remove Ads on the main menu to make a one-time in-app purchase that permanently removes ads. It's tied to your Apple ID.

I bought Remove Ads but the ads are back

If you reinstalled the game or switched devices, open the menu and tap Restore Purchases. As long as you're signed in with the same Apple ID you bought it on, your purchase will come right back at no extra charge.

My high scores aren't showing on the leaderboard

Leaderboards run through Apple's Game Center — make sure you're signed in to Game Center in Settings → Game Center, and that you're online. Your best scores are always saved on your device regardless.

I found a bug or have a suggestion

We'd love to hear it. Email [email protected] with a short description, your device model, and your iOS version, and we'll take a look.

How do I get a refund?

Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com.

Privacy & terms

See our Privacy Policy and Terms of Service for how SumBlox handles data and the terms of use.

Contact

Octet Software
Email: [email protected]